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Privacy Policy

Your privacy matters to us. This policy explains what information DollarTrade collects, how we use it, and the choices you have regarding your personal data.

Last updated: January 2025

On This Page

  1. Introduction
  2. Information We Collect
  3. How We Use Your Information
  4. Cookies & Tracking
  5. How We Share Information
  6. Data Security
  7. Your Privacy Rights
  8. Data Retention
  9. International Transfers
  10. Children's Privacy
  11. Changes to This Policy
  12. Contact Us

1 Introduction

DollarTrade ("we", "us", or "our") operates a managed investment platform powered by proprietary algorithmic trading infrastructure. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, register for a member account, or use any of our services.

By accessing or using DollarTrade, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the platform.

2 Information We Collect

Information You Provide

  • Account information — name, email address, phone number, username, and password when you register.
  • Identity verification data — country of residence and any documentation required to verify your identity (KYC).
  • Financial information — deposit and withdrawal details and transaction history associated with your programs.
  • Communications — messages you send us through contact forms, email, or support channels.
  • Referral data — referral codes you enter and the network relationships they create.

Information Collected Automatically

  • Device & usage data — IP address, browser type, operating system, pages visited, and time spent on the platform.
  • Cookies & similar technologies — as described in the Cookies section below.
  • Log data — server logs recording access times, error events, and referring pages.

3 How We Use Your Information

We use the information we collect for the following purposes:

  • To create and manage your member account and authenticate your access.
  • To process deposits, allocations, profit distributions, and withdrawal requests.
  • To operate the referral program and calculate commissions across network levels.
  • To communicate with you about your account, transactions, and support requests.
  • To detect, prevent, and address fraud, security issues, and prohibited activity.
  • To comply with legal, regulatory, and anti-money-laundering obligations.
  • To improve our platform, analyze usage trends, and personalize your experience.

4 Cookies & Tracking

We use cookies and similar tracking technologies to operate and improve the platform. Cookies are small data files stored on your device. We use two broad categories:

  • Essential cookies — required for core functionality such as login sessions, security, and remembering your language and theme preferences. These cannot be disabled.
  • Analytics & performance cookies — help us understand how members use the platform so we can improve it. You may decline these via our cookie consent banner.

When you first visit DollarTrade, a consent banner lets you choose "Accept All" or "Essential Only". You can clear your choice at any time by clearing your browser storage. Most browsers also let you refuse or delete cookies through their settings.

5 How We Share Information

We do not sell your personal information. We may share information only in the following circumstances:

  • Service providers — trusted third parties who perform services on our behalf (payment processing, hosting, analytics, customer support) under confidentiality obligations.
  • Legal compliance — when required by law, regulation, legal process, or enforceable governmental request.
  • Protection of rights — to enforce our terms, protect the security of the platform, or defend against legal claims.
  • Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this policy.

6 Data Security

We implement industry-standard technical and organizational measures to protect your information, including encrypted data storage, two-factor authentication, session management controls, and restricted internal access. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7 Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your personal information, subject to legal retention requirements.
  • Object to or restrict certain processing of your data.
  • Request a portable copy of the data you provided to us.
  • Withdraw consent where processing is based on consent.

To exercise any of these rights, contact us using the details in the Contact section below. We will respond within the timeframe required by applicable law.

8 Data Retention

We retain your personal information for as long as your account is active and for a reasonable period thereafter to comply with legal, accounting, tax, and regulatory obligations, resolve disputes, and enforce our agreements. When information is no longer required, we securely delete or anonymize it.

9 International Transfers

DollarTrade operates globally. Your information may be transferred to, and processed in, countries other than your country of residence. Where we transfer personal data across borders, we take steps to ensure appropriate safeguards are in place consistent with applicable data protection laws.

10 Children's Privacy

Our platform is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a minor has provided us with personal data, please contact us and we will take steps to delete it.

11 Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Significant changes may also be communicated to you by email or through a notice on the platform. Your continued use of DollarTrade after changes take effect constitutes acceptance of the revised policy.

12 Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out: